How it works?
Luggage-free travel, from front door to accommodation. And back again.
Plan your journey
Plan your trip and book your accommodation. Are you traveling by plane? Then you don’t need to book extra baggage space. Are you traveling by car? It saves you a lot of hassle with an overloaded trunk and the purchase of a roof box.
Whether you’re traveling alone or with your family, we’re here for you. You can cancel free of charge and without any reason up to 36-hours in advance.
Book your pick-up
After arranging your trip, you can make a Bagbooking on our website. You provide us with the destination, quantity, and dimensions of your suitcases, winter sports equipment, or golf set. You also let us know when we can pick up the luggage from your home.
You will receive a confirmation of your order by email.
Prepare your luggage for us
A few days before your departure, your luggage will be collected from your home. You can choose the specific time of day that works best for you.
On the day of pick-up, our courier will call you 30 minutes prior to arrival.
The courier will pack your luggage in a box and provide you with a receipt and proof of ownership. You can manage your booking through our online portal.
Retrieve your luggage after arrival
When you arrive at your destination, you can pick up your luggage. If you check in at your hotel or accommodation, your luggage will already be waiting for you.
We have informed the hotel or accommodation in advance, so even if you haven’t arrived yet, you don’t have to worry about your luggage.
We retrieve your luggage before departure
When heading back home, we’ll pick up your luggage. On the day of departure, simply leave your luggage at the reception of your accommodation, packed in the same box as the outbound journey.
Once again, a courier will come to collect your luggage. From that moment on, you can track your luggage through our online platform.
Receive your luggage after returning home
Jij bepaalt de datum waarop we je wintersportuitrusting, golfspullen of koffers weer terugbrengen. Dit doen we uiteraard op een moment dat het jou het beste uitkomt.
Frequently Asked Questions
When making your booking, you can choose from three different sizes:
Maximum dimensions for suitcases/bags:
- Standard suitcase: 44 x 67 x 26 (L x W x H)
- Large suitcase: 51 x 77 x 32 (L x W x H)
- Extra-large suitcase: 58 x 84 x 36 (L x W x H)
Maximum dimensions for golf bags:
- 114 x 40 x 39 (L x W x H)
- Maximum size for driver (diagonally in box): 126cm
Maximum dimensions for winter sports equipment:
- Maximum ski dimensions: 185 x 35 x 15 (L x W x H)
- Maximum snowboard dimensions: 185 x 35 x 15 (L x W x H) (bindings detached!)
- Ski poles: 1 pair per ski set
- Boots: You can fit a helmet and back protector with each pair of ordered shoes.
*TIP: Roll up your winter sports clothing and place it inside the Bagbooking boxes with your ski equipment. This will save a lot of space in your other luggage.
- Standard suitcase: maximum 22 kg
- Large suitcase: maximum 28 kg
- Extra-large suitcase: maximum 30 kg
- Golf set: maximum 30 kg
- Ski/snowboard: maximum 10 kg
- Ski boots: maximum 7.5 kg
*TIP: Pack your winter sports clothing with your skis, snowboard, or boots to save space in your other luggage.
You can modify your booking up to 36 hours before the scheduled pickup day. If it is no longer possible to modify your booking, please contact the Bagbooking Service Team for assistance.
Someone needs to be present in person when the luggage is picked up. It can be someone else on your behalf. The contents of the luggage need to be signed for, and the person must provide identification.
Contact the Bagbooking Service Team immediately, and we will resolve this for you.
Your luggage is packed in a protective box with safety labels during transport. Bagbooking is not liable for minor damages that may occur during transport. If there is significant damage, please contact the Bagbooking Service Team.
Bagbooking ensures that the hotel or accommodation is informed about the arrival of your luggage and monitors the reception of the baggage.
- Return label for the return journey
- Red labels to seal the protection box on the way back
- Manifest with the details of the booking
The box should be kept for the return journey. You can leave it as it is and reuse it.
You have the following options:
Standard service:
- Your luggage will be picked up a few business days before your departure date, depending on your destination. You can choose your own date and time slot, including weekends.
Express service:
- Your luggage will be picked up 2 to 3 business days before your departure date, depending on your destination. You can choose your own date and time slot, including weekends.
Upon the pickup of your luggage, you will receive a manifest. This manifest serves as your proof of delivery and also as your proof for receiving your suitcase at your destination.
During the transport of your luggage, you will receive regular updates about its status.
Bagbooking transports your luggage throughout Europe, excluding the Canary Islands. Unfortunately, it is not possible to make a booking for this island region due to different customs regulations.
You can take more luggage with you on the outbound journey than on the return journey. However, traveling with more luggage on the return journey than on the outbound journey is currently not possible. For any inquiries regarding this, please contact the Bagbooking Service Team.
You can contact the Bagbooking Service Team for this.
Not everything can be carried in your luggage. For example, other rules also apply to transport to an island or if you wish to use the Express service. For this you can consult our list of prohibited and dangerous goods. If you are unsure about an item, please contact the Bagbooking Service Team.
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